The Role of an IT Support Team

IT support can be a whole range of things.  From setting up new computer stations, through to managing servers and networks, we all have some ideas for what we expect from an IT support team.

One of the major tasks and IT support team need to do, is to set up all computers and laptops within an office.  This involves getting them all running with the optimal operating system, adding any required software such as MS Office or Adobe Photoshop.  The next task is to ensure printers, scanners and other hardware is installed correctly and communicating with the computers.  This helps staff to get on with their day to day jobs better.

In some larger offices, they might be required to set up and manage internal networks, dedicated servers and ensure cabling to the servers and networks is tidy and neat.